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Let Technology Do The Talking: How To Help Your Elderly Relatives Stay Safely Connected Online

Elderly Online

For the last few weeks, much has changed in our lives. People have been urged to only leave home if it is absolutely necessary, such as to shop for essential items or to seek medical care. However, there are plenty of technologies available to help us maintain the usual rhythm of our daily lives. For instance, food delivery services on offer allow us to order grocery items without having to leave the house.

Unfortunately, not everybody is able to take advantage. People who are at greatest risk and need these services most – the elderly – can often experience some difficulties in using modern tools that many of us otherwise take for granted. Furthermore, their younger and more tech-savvy relatives cannot help with their daily routines as easily as they could in the past, as social distancing and restriction of physical contact have created additional barriers.

To stay in touch and buy the essentials, older generations are having to learn how technologies work and become more comfortable spending more time than usual online, which adds cybersecurity risks to the other challenges they face. According to a recent Kaspersky survey1, 46% of people who are aged 55 or over in South Africa do not take any special measures to protect themselves online. If we compare this to a younger generation that is 16% more than those aged 25 to 34.

This can lead to their details being stolen or revealed to third parties, as older generations may find it difficult to distinguish between genuine deals and scams created by those trying to exploit them.

To help your elderly relatives stay protected online while they are at home during the Coronavirus lockdown, Kaspersky recommends taking the following measures:

Note to Editors:

  1. The survey was conducted by independent research agency Toluna between January and February 2020, a total of 15,002 consumers were surveyed across 23 countries.

About Kaspersky

Kaspersky is a global cybersecurity company founded in 1997. Kaspersky’s deep threat intelligence and security expertise is constantly transforming into innovative security solutions and services to protect businesses, critical infrastructure, governments and consumers around the globe. The company’s comprehensive security portfolio includes leading endpoint protection and a number of specialized security solutions and services to fight sophisticated and evolving digital threats. Over 400 million users are protected by Kaspersky technologies and we help 250,000 corporate clients protect what matters most to them. Learn more at

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